Privacy Policy — Legendaria Online

1. Information we collect

We collect information necessary to operate the game, provide features, protect our community, and comply with legal obligations. Types of information include:

• Account & contact information: username, email address, hashed password, avatar, and optional profile details you provide.
• Gameplay & server data: character name and appearance, in-game actions, inventory, achievements, levels, scores, session timestamps, IP address, chosen server, and items purchased.
• Communications: chat logs (public and private messages), support requests, forum posts, and reports for moderation.
• Payment & billing: when you make purchases we store transaction records and receipts. Payment card details are processed by third-party payment providers and are not stored on our servers unless you expressly opt into a built-in billing wallet feature; see Third-party services below.
• Device & diagnostic data: device type, operating system, browser, performance metrics, crash logs, and usage analytics.
• Cookies & tracking: cookies, local storage, and similar technologies used to remember settings, improve performance, and show personalized content.

2. How we use your information

We use collected data for the following purposes:

• Provide, operate, and maintain the game and website.
• Authenticate accounts and prevent fraud, cheating, and abuse.
• Enable social features (friends, private messages, guilds) and synchronization across devices.
• Process purchases, refunds, and manage subscriptions.
• Personalize content, offers, and game experiences.
• Perform analytics and improve game performance and design.
• Moderate content and respond to user reports or legal requests.

3. Legal basis and consent

When required by local law (for example, the EU General Data Protection Regulation), our legal grounds for processing personal data include the performance of a contract (to provide the service), legitimate interests (to secure the service and improve gameplay), and your consent (for marketing communications and some cookies). You may withdraw consent where applicable, but that does not affect lawfulness of processing prior to withdrawal.

4. Sharing and disclosure

We may share information in the following situations:

• Service providers: hosting providers, analytics platforms, payment processors, email providers, and anti-cheat services who process data on our behalf.
• Legal requests: to comply with legal obligations or respond to lawful requests from public authorities.
• Business transfers: in connection with a merger, acquisition, or sale of assets.
• With your consent: when you authorize sharing (for example, linking to social networks).

We do not sell your personal information to third parties for their own marketing purposes.

5. Analytics, advertising & third-party services

We use analytics tools to understand usage and improve the game. These tools may collect device identifiers, IP addresses, and usage data. Advertising partners (if any) may serve in-game offers; their use of your data is governed by their own privacy policies. Examples include:

• Game analytics platforms (session, crash, retention metrics).
• Payment processors (Stripe, PayPal, etc.) — we only receive transaction status and receipts; card data is handled by the processor.
• Anti-cheat systems which may collect gameplay behavior and machine identifiers to detect cheating.

6. Cookies & tracking

We use cookies and similar technologies to keep you logged in, remember preferences, and analyze traffic. You can control cookies through your browser settings; disabling certain cookies may reduce functionality.

7. Chat, private messages & community features

Chat logs and forum posts are stored to provide the service and to help moderation. Private messages are retained according to our retention policy and may be accessed by moderators or administrators only when necessary (e.g., abuse reports or legal requests).

8. Children and parental consent

Legendaria Online is not intended for children under the age of 13 (or a higher age if required in your jurisdiction). We do not knowingly collect personal information from children under this age. If you believe we have collected such data, please contact us to request deletion.

9. Data retention

We retain personal data only as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type (account data, transaction history, chat logs). When no longer required, we will securely delete or anonymize the information.

10. Security

We use reasonable technical and organizational measures to protect your personal data. While we strive to protect your information, no system is completely secure. If a data breach occurs that creates a risk to your rights, we will notify you and authorities as required by law.

11. Your rights

Depending on your jurisdiction, you may have rights including:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict processing.
• Request portability of your personal data.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at the address below. We may ask for information to verify your identity before fulfilling requests.

12. International transfers

Our servers and service providers may be located in multiple countries. Transfer of your personal data outside your country will comply with applicable legal safeguards.

13. How to contact us

If you have questions, requests, or concerns about this policy or our data practices, contact:

Legendaria Online
Email: info@giga0.com

14. Changes to this policy

We may update this Privacy Policy from time to time. When changes are significant, we will provide a prominent notice (for example, in-game announcement or email) and update the Effective Date above.